Wicket 7 – Privacy Policy
Your Data, Our Responsibility

1 Introduction

Wicket 7 (wicket7.ws) a trusted online gaming and betting platform in Bangladesh. We believe your personal information belongs to you alone, and safeguarding it is both our ethical and legal responsibility. This Privacy Policy explains what data Wicket 7 collects, how it is used, and the steps we take to keep it secure.

By creating an account or using any of our services on the platform, you agree to this Privacy Policy. Please read it carefully. If anything is unclear or you have questions, feel free to reach out to our support team.

2 What Information We Collect

Wicket 7 only collects information that is necessary for providing our services, ensuring security, and meeting legal obligations. A detailed breakdown of the data we collect is provided below.

We collect your information directly from you (at registration), automatically (as you use our site), and occasionally through third parties (such as payment providers).

3 How Your Information Is Used

Wicket 7 uses your personal data for the purposes listed below. We never use your data beyond these purposes without your consent.

• To create and manage your account and complete the KYC identity verification process.
• Securely processing all financial transactions, including deposits and withdrawals.
• Providing you with gaming services, bonus offers, and promotional benefits.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To personalise your gaming experience and show you relevant content.
• To provide customer support and respond accurately to your enquiries.
• To meet legal obligations and fulfil the requirements of regulatory authorities.
• To conduct analytics that help us improve our platform and develop new services.

4 Data Sharing & Third Parties

Wicket 7 deeply respects your privacy. We never sell your personal information to third parties. However, in certain circumstances, information may be shared with our trusted partners.

• Payment Provider: Necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
• KYC Partner: We work with authorized third-party organizations for identity verification.
• Technology Provider: Limited data may be shared with technology partners for the purpose of operating the platform.
• Legal Authority: Data may be disclosed in compliance with valid orders from courts or regulatory authorities.

All third-party partners are required to comply with Wicket 7's privacy standards. We ensure that they use your information solely for the specified purpose and do not transfer it to any other party.

5 Cookie Policy

Wicket 7's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help us improve our services.

• Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language and settings.
• Analytics Cookies: Helps us analyse website usage and improve our services.
• Marketing Cookies: Used to display relevant ads and promotions.

6 Data Security Measures

Wicket 7 applies industry-leading technical and organisational measures to protect your data. Our security infrastructure is continuously updated and improved.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• All sensitive data stored on our systems is kept in encrypted form.
• Two-factor authentication (2FA) is available for your account.
• Regular security audits and penetration testing are conducted on our systems.
• Staff are granted access only to the information necessary for their role.
• Suspicious activity is automatically detected and flagged.
• You will be notified within 72 hours in the event of a data breach.

7 Your Rights

As a Wicket 7 user, you have several important rights over your data. We fully respect these rights and process your requests as promptly as possible.

To exercise any of these rights support@wicket7.ws Email us at the address provided. We will respond to your request within 30 days.

8 Children's Privacy

Wicket 7 is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age verification is in place at the point of registration.

If we become aware that anyone under the age of 18 has created an account on our platform, that account will be immediately closed and all associated data will be permanently deleted.

9 Third-Party Links & Services

The Wicket 7 platform may occasionally reference third-party services. These services have their own privacy policies, which Wicket 7 has no control over.

• Payment gateway providers are governed by their own privacy policies.
• Game provider software operates under its own data policies.
• Wicket 7 is not responsible for the privacy practices of third parties.

We recommend that you read the privacy policy of any third-party service before using it.

10 Policy Updates

Wicket 7 may update this Privacy Policy from time to time. Changes may be made due to shifts in business operations, new legal requirements, or improvements to our services.

• We will notify you by email or platform notification before any significant changes take effect.
• Continued use of the platform after any changes will be considered your acceptance of the updated policy.
• Each version will include the date it was last updated.
• Previous versions are available upon request.

11 Contact Us

For any questions, complaints, or requests regarding this Privacy Policy, please contact our dedicated privacy team. We typically respond within 3 business days.